COVID-19 Updates

We want to thank all of you for your flexibility and support as we navigate our way through the challenges of the COVID-19 pandemic. The safety and well-being of our students, staff, instructors and community at large remains our top priority as we continue to assess the most effective ways to deliver our Summer and Fall programs.  As the situation continues to develop we will keep you updated as we adapt programming based on new COVID-19 protocols. Please feel free to reach out at any time with your questions or concerns.

Current Update 

June 11, 2020

College Excel facilities are open and we are working with students in-person with strict safety measures in place. We continue to offer remote coaching to students studying at colleges and universities across the country. 

The following is a short update on Oregon's Phase 2 reopening plan and the additional safety measures we have put in place to help our community stay healthy. Please scroll down to our May 19th, 2020 update for details on how we  are adapting our services to meet COVID-19 protocols and what our partner college's plans are for the summer and fall classes.

Oregon's Phase 2 Reopening Plan

On June 6, 2020 Deschutes County, where Bend is located, was approved for Phase 2 of reopening. You can read about the new Phase 2 guidelines here.  These relaxed restrictions will allow College Excel to meet in larger groups and begin to expand in-person indoor and outdoor activities with safety measures in place.  We are very excited that we can now schedule more of our student's favorite College Excel led summer activities! 

Additional Safety Measures

While moving into Phase 2 is good news, we still need to be cautious and make smart decisions about maintaining physical distance, practicing good hygiene and wearing masks in order to keep our community healthy. 


We are committed to being part of the solution to reduce the spread of COVID-19 and will continue to strictly adhere to all recommended safety protocols:

  • All staff and students are required to wear masks when they are inside of our Academic Center for Excellence, being transported in our vehicles and during activities where social distancing can't be maintained. 

  • We strongly encourage all community members venturing into public or crowded spaces wear a face mask. 

  • We are providing face masks for all of our students and staff.

  • Strict sanitizing protocols we've had in place since March 2020 are a top priority in our offices and the student residences.

  • We have reorganized and adapted our Academic Center for Excellence facility to meet recommended safety protocols.

  • Staff or students are asked to stay home if they are experiencing any signs of an illness. We have a safety plan in place to address illnesses being reported.

  • Ongoing education for our students and staff on how to stay healthy and safe is a top priority.


Improved HVAC filters

We are upgrading our Academic Center for Excellence HVAC system with filters that have a MERV 13 rating and will be following a maintenance schedule to assure they are working at their highest efficiency. These filters will help improve air filtration and combined with other measures can reduce the spread of infectious diseases. You can read more about MERV filter ratings here.


May 19, 2020

College Excel facilities are open and we are working with students in-person with strict safety measures in place. We continue to offer remote coaching to students studying at colleges and universities across the country. 


A special thanks to our amazing student body

We want to commend our students for their support, compassion and on-going efforts to assure we all stay safe and healthy.  Even in the best conditions, sticking with something so unfamiliar and restrictive puts us all to the test.  We are proud of our students for embracing this challenge and for their commitment to practicing a high level of altruism and self-discipline. Great job!


This update addresses Oregon’s phased reopening, statistics on COVID-19 in the Bend area, how College Excel is adapting to offer our services in-person and information on the re-opening of Oregon State University Cascades and Central Oregon Community College.

Phase 1 of Oregon's reopening has begun

On May 14th, 2020 Deschutes County, which is where Bend is located was approved for Phase 1 of our state’s reopening plan. This means our county has meet the following prerequisites:

Counties approved for Phase 1 must remain in that phase for a minimum of 21 days before they’re eligible to begin Phase 2. If any counties, once they’ve entered Phase 1, begin to show significant increases in COVID-19 cases or community spread, they may have to move from Phase 1 back to a stay-home order. The details of Phase 2 have not fully been shared as they will rely on data gathered from Phase 1. 

Read about COVID-19 statistics in Bend here

College Excel and Phase 1

Based on guidance from Deschutes County Environmental Health Agency we have instituted strict social distancing measures and require face masks to be worn in our facilities and vehicles.  


We remain a closed campus, meaning no one outside of students and staff are allowed in our residences or facilities.  We are limiting the number of individuals in rooms throughout our facilities to support social distancing. Each area has the recommended cleaning supplies and rooms are sanitized prior to and after being used. We have multiple sinks within our facility so hand washing continues to be an easily accessible and high priority task. In addition, our facilities continue to be professionally cleaned on a regular basis. 

College Excel Services

Academic support services and behavioral change coaching are offered in person. In order to accommodate social distancing measures these services are being scheduled with students in advance.  As the weather gets warmer, we will be able to schedule appointments outside which will give us more flexibility to meet with students.  We do accommodate students who need attention outside of their scheduled times.  We are always available during business hours by phone or through virtual platforms if students are unable to come to the Academic Center for Excellence.


Student Activities

Beyond academic support and coaching sessions we are offering a variety of in-person activities.  From wellness classes to small community events our students now have the option to participate in these social activities. While we do travel for activities, we are lucky to operate in an area where travel times are short. We have limited the number of individuals that are allowed in a vehicle and have set up cleaning protocols before and after their use. This has allowed us to offer more activities throughout the week, which we are excited to continue over the summer. 


Oregon State University Cascades and Central Oregon Community College



Summer courses at Oregon State University and COCC remain online, as with most schools across the country. We are steering students toward “remote” rather than “online” learning with the difference being “remote” learning requires students to attend at a specific time for a live lecture. We find these courses are beneficial in supporting a schedule and routine for our students. 


For this Fall COCC has not made a public statement on how they will be offering courses.

Oregon State University Cascades has stated their plans to offer in-person courses. While we expect COCC to follow the lead of OSU Cascades and University of Oregon on reopening, we will be coaching students to look at taking a course or two at OSU-Cascades if COCC continues with remote instruction. Students will be able attend OSU-Cascades as non-degree seeking students which allows enrollment without applying and being accepted into the university.  These courses are still added to a students transcript and in most cases the credits can be transferred.


April 27, 2020

College Excel is open and currently working with students on site in Bend and from across the nation using web-based platforms. This newsletter outlines changes we have instituted due to COVID-19, including our plans for Summer and Fall Term, information on our Remote Coaching Program and how we are delivering our services under the current conditions. 

Our 17 Years of Experience Counts
We have been offering remote coaching for the past seven years and have over 17 years of experience collaborating with students to create personalized learning plans that transform course content into meaningful and relevant learning experiences. Remote learning platforms work well using this approach which is designed to maximize student engagement.

Our Remote Learning Mission
Our coaches believe at the heart of any successful learning experience is a student who is empowered to create a plan where they decide on the goals and outcomes that will define their academic and personal success. This growth mindset puts the student in the driver’s seat which is essential to thriving in remote classrooms where self advocating and leadership are vital. Read more about our Remote Learning platform here.

Our Admissions Office is continuing to operate, with a few changes. 
-To protect the safety of our community and the public we are not enrolling midterm residential students this Spring.
-Applications for both the remote coaching and on-site programs are being accepted for Summer and Fall 2020.
-Phone interviews continue to be conducted with students, parents and consulting professionals.
-Onsite tours are being waived and we are currently working on creating a virtual campus tour,  In the meantime, our program video is a great way to see our campuses, meet our students and what the Bend community has to offer
-We have current and alumni students and parents who are willing to talk to prospective families about their College Excel experience. 

Summer and Fall Enrollments
All new students must be healthy and showing no symptoms of COVID-19 prior to enrollment. For the first two weeks after a student's enrollment we will adjust our interactions to help assure we create a healthy transition to College Excel and our community. We are happy to brainstorm options for how to help students successfully complete the isolation protocol.  During this time we will provide students with a variety of remote services including advising, academic, personal and wellness coaching, and ways to connect socially with our other students. We successfully accomplished these services Spring Term with our new students.

Residential Housing Program during COVID-19
We currently have students living in our housing.  Each student has their own room and the common areas allow for social distancing. Coaches work with students daily on how to sanitize their homes, themselves and their belongings. We have asked our students not to engage in activities with people outside of our small community. Our Intentional Living Program has adapted to teach our life skills courses remotely including our cooking classes. Each house has an assigned coach to lead weekly web-based and in-person roommate meetings while checking to assure cleanliness standards are being met.  

Summer Term / June 15-August 30, 2020
We have adapted our Summer Program to meet COVID-19 protocols and are enrolling students who are able to complete 14 days of isolation prior to moving into our residences.  During the isolation period our new students are part of the program and receive services.  Central Oregon Community College’s Summer 2020 courses are being offered via remote instruction with a variety of course offerings.  Registration for Summer Term is open now and June 15th is the deadline for submitting applications. We will be offering a number of in person social activities for students when social distancing practices can be easily followed. To find out more about summer class options and a list of student activities please contact our Admissions Office

Late Summer NOLS + College Excel White Water Leadership Course / August 31-September 9 
We are currently enrolling students in this course that offers optional college credit. It is the perfect opportunity to celebrate the end of summer or kick start Fall Term. This course will help students reemerge from behind the screens they have become dependent on to get through COVID-19. They will enjoy the stunning beauty of the Green River in Utah while developing leadership skills and making lifelong friends. We will keep you updated on any changes that may occur due to COVID-19 protocols. Find out more about this amazing experience here

Fall Term. September 14 - December 12, 2020
This Fall we are dual-track planning. We are offering both an in-person and fully remote program to support our students' situations. We will continue to offer on-site enrollments and will address the need for a 14 day isolation period as we get closer to the beginning of Fall term. For those students that are unable to join us in person or are attending another college we will provide the services each individual needs to succeed in and out of the classroom. Registration for all Fall term formats are currently open. 

Parent Support Services
Our weekly parent webinars, quarterly updates and coaching have been conducted remotely for years and we will continue to offer these services. We have put our on-site Parent Workshops on hold until the COVID-19 protocols are lifted and parents can safely travel and co-mingle. We are currently working on a shortened remote version of the workshop that we hope to offer this summer.

Our Off Campus Remote Coaching Program 
We work with students who are enrolled in another college or university who are seeking weekly Remote Coaching services through College Excel.  We carefully assess these students to assure we can offer the support needed to be successful.

What’s Next
We will continue to update you as necessary and encourage you to reach out with questions, ideas or concerns. For more details on our Summer Program offerings please visit our website 

Thank you for your continued support and trust.

Below ACE ("BACE") features additional private coaching rooms as well as our MindSpa, a dedicated space for stress relief and anxiety reduction. In the MindSpa, students can listen to music, do yoga/pilates, read, or meditate, all while practicing healthy stress reduction techniques. This calming space features both aromatherapy and preloaded iPad apps specifically designed to help with mindfulness and relaxation, serving as a quiet refuge for our students to decompress from the many stressors of everyday life.









(541) 388-3043




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